Latest Update: July 2021
Hello there! We are Operam Technologies Inc. (“
Operam”, “
we”, “
us”, “
our”).This Privacy Policy applies when you:
- navigate on our website at http://www.oplan.ca/ (the “Website”);
- interact with us on social media, through live chat, by emails or otherwise; and/or
- use our Oplan planner and time management app, available through a web app at
https://oplan.app/ (the “App”);
(collectively, the “Services”)
Our App has different user interfaces designed specifically for student users (“
Student Users”), for their teachers & school administrators (“
Teacher Users” and together with the Student Users, the “
App Users”). For the purpose of this Privacy Policy, individuals who are navigating our Website will be referred to as “
Website Users” (together with the App Users, the “
Users”).
This Privacy Policy is intended for all Users that are over 14 years of age, as well as parents and/or guardians of Student Users who are 14 years old or younger, as applicable, and provides comprehensive information on how we process personal information, and what your rights are as a user and/or as a parent.
Our Services may contain links towards external services which are not part of the Services. For instance, a Teacher User may provide a Student User with a link to a website to learn more about a certain topic. These external services and content are not covered by this Privacy Policy.
If you want to reach out to us regarding our privacy practices, to exercise your rights, for any concerns or questions, you can do so by email at
info@oplan.ca, or by mail at the following address:
This Privacy Policy also covers the use of Teacher Users’ data for interest-based advertising. For more information about this topic, please scroll to the relevant section of this Privacy Policy. We do not conduct interest-based advertising on personal information of Student Users when they use our App.
1. What is personal information?
This Privacy Policy applies to personal information. We consider that “personal information” means any information which allows us to identify you directly or indirectly, including “cookies” and other electronic data. Some information may not be personal on its own but may become personal information if associated with other information or if the sum of the information allows us to identify individuals.
A “cookie” is information that a website puts on a computer’s hard disk so that a website or web application can remember something about individuals at a later time. In this Privacy Policy, when we refer to “cookies” we also include other technologies with similar purposes, such as pixels, tags and beacons. For more information on cookies, you can refer to websites such as http://www.cookiecentral.com/ and https://www.allaboutcookies.org/.
This Privacy Policy is for transparency purposes and some of the data that we identify in this Privacy Policy as personal information may not be protected as personal information under applicable laws.
2. What personal information do you collect about me, and for what purposes?
We collect personal information to provide you with our Services for the purpose of conducting marketing and to obtain analytics.
Our Services can be integrated with other learning management platforms through Single Sign-On and APIs, such as Google Classroom, Moodle and Canvas. Integration Partners are not our suppliers or service providers. Educational institutions enter into separate agreements with integration partners to which we are not party, and plug-ins, APIs or other accesses to Integration Partners are only activated at educational institutions’ request. This allows educational institutions to integrate our Services with other educational technologies and services relevant to students such as to simplify education. If required to do so to comply with the instructions of educational institutions, we may share personal information with such integration partners. Educational institutions have full control over which personal information they share.
10. Do you conduct interest-based advertising?When you navigate our Website, both we and certain third parties collect information about your online activities over time and across different sites to provide you with advertising about products and services tailored to our individual interests. This is called “Interest-based advertising” or “IBA”. These third parties may place or recognize a unique cookie or other technology on your browser (including the use of pixel tags). Where required by applicable law, we will obtain your consent prior to processing your information for the purpose of IBA.
We never allow IBA to be performed when Student Users are using our App.You may see our ads on other websites or mobile apps because we participate in advertising networks. Ad networks allow us to target our messaging to users based on a range of factors, including demographic data, users inferred interests and browsing context (for example, the time and date of your visit to our Website, the pages that you viewed, and the links that you clicked on). This technology also helps us track the effectiveness of our marketing efforts and understand if you have seen one of our advertisements.
We may display interest-based ads to you when you are using social media, such as through Facebook Conversion Tracking Pixel, and Facebook’s Custom Audience Tool. This allows us to personalize our ads based on your behaviour with us, such as if you did not complete your registration, and to record how efficient our advertisements are for statistical and market research purposes. The collected data remains anonymous. We do not share any of your personal information, including your behaviour, with Facebook. Custom Audience Tool lets us convert your email address to a unique number that Facebook uses to match to unique numbers it generates from email addresses of its users as part of advertising network. Depending on the permission you gave Facebook, it may use your data for their own advertising purposes, in accordance with its privacy policy, which you can find
here.We work with Google Analytics and Google AdWords, and other advertising networks. To learn how to opt out of behavioural advertising delivered by Network Advertising Initiative member companies, please visit the
Network Advertising Initiative and
Digital Advertising Alliance. You may download the
AppChoices app to opt out in mobile apps. If you opt out from interest-based advertising, you may see advertising that is not relevant to you. At present, there is no industry standard for recognizing Do Not Track browser signals, so we do not respond to them.
11. What are my rights regarding my personal information?The extent of your rights depends on the laws that apply to the processing of your personal information, so your rights may vary. Most legislations minimally provide you with these rights:
- The right to be informed about the personal information we process about you;
- The right to access the personal information we process about you;
- The right to modify the personal information we process about you, such as when it is inaccurate. We are currently not in-scope of the California Consumer Privacy Act, and we do not respond to “Do Not Track Signal”. However, if you have a legitimate request about your personal information, we will try our best to assist you.
You can send your request by email at
info@oplan.ca, or by mail at the address provided at the beginning of this Privacy Policy. Prior to responding to your request, we will need to confirm your identity. We may also refuse to respond to your request if the applicable laws do not allow for the exercise of certain rights or for other valuable and legal reasons. If we cannot respond, we will inform you of the reasons. We will respond to your request within 30 days, or within the legal delay prescribed by the law.
If you are not satisfied with how we handle your request, you can lodge complaints to your local authorities. For instance, in Canada, you can lodge your complaint at the Office of the Privacy Commissioner by consulting the information available
here.
12. What are parents’ rights regarding the personal information that you collect about their Student Users when they use the App?We only require Student Users to disclose the personal information that is reasonably necessary to participate in an activity. You have the right to review the personal information that we collect about your Student Users, and you can monitor their accounts with us at all times, including by imposing spending limits. You can direct us to delete it, and refuse to allow any further collection or use of the Student Users’ personal information. We do not allow the disclosure of Student Users personal information to third parties, except as strictly required to perform the Services. We only process Student Users personal information based on your explicit consent. We obtain your explicit and verifiable consent through institutions which are responsible for obtaining such valid consents from parents and/or tutors.
You can send your request by email at
info@oplan.ca, or by mail at the address provided at the beginning of this Privacy Policy. Prior to respond to your request, we will need to confirm your identity. We will respond to your request within 30 days, or as required by applicable laws.
Depending on your location, different rights may be applicable. However, students may not be able to exercise their rights on their own and may need a parent to do. For instance, the Family Educational Rights and Privacy Act known as FERPA in the United States gives rights to eligible students (i.e., over 18 years old) or parents to request that a school correct records which they believe to be inaccurate or misleading. In many cases, the educational institutions where the student is registered is the best entity to contact to exercise privacy rights, as they have the complete records of students. We may be prevented by law to respond to requests to exercise some privacy rights, such as access to records of students, without the authorization of the relevant educational institution.
If you are not satisfied with our we handled your request, you can lodge a complaint with your local authority. For instance, in the United States, you can contact the Federal Trade Commission by visiting ftc.gov or call the toll-free number 1-877-FTC-HELP. You can also watch
this video on how to file a complaint.
13. Can I manage my preferences regarding cookies?
Yes! However, some functionalities may require cookies in order to perform as expected, or for security purposes, such as for payment processing. You can control your cookie preferences through your browser. Depending on the browser that you are using, different instructions are applicable. Click on your browser for more information:
- Google Chrome
(You can also browse on Incognito Mode while using Chrome.)- Firefox
- Safari
- Internet Explorer
- Opera
14. Can I unsubscribe from your newsletters?Yes, you can unsubscribe from our newsletters at any time by clicking the unsubscribe link in our emails. You can also write to us directly at
info@oplan.ca.15. Can I delete my account with you?Yes, you can delete your account entirely by reaching out to us at
info@oplan.ca. You can delete a Student Users account at any time, however, once you do so, all your data relating to this Student User will be lost.
16. Can you change this Privacy Policy?Yes. We plan on adding many functionalities and on continuing to develop our Services. As a result, we may need to change this Privacy Policy to reflect how we process personal information over time. We may also change this Privacy Policy to reflect new legislation, new technologies or as reasonably required. If we change this Privacy Policy, we will advise our users by email. If you continue to use our Services, you will be deemed to accept these changes. You can refer to the latest update date above to know when we last updated our Privacy Policy.
